Has your card been lost, stolen or damaged?
Do you need cash or a replacement card quickly in an emergency?
As an alternative to the Pay app, you can also have your card blocked by calling the Visa Global Customer Assistance Service.
https://www.visa.de/support/verbraucher/gestohlene-kreditkarten-melden.html
Visa will block your card using your card number (if known) and then connect you to your bank. Once approved by your bank, you will also receive a replacement card within one to three working days* in the event of an emergency. Alternatively, Visa can also provide you with cash near your location, usually within a few hours of your bank's approval. Call Visa toll-free on (0800 000 6510) or dial one of the worldwide toll-free numbers.
* In accordance with the provisions of Varengold Bank
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