How will I be informed about missing receipts?

A payment triggers a transaction, which is usually displayed immediately in the transaction overview. If the mobile app is used, a push notification is also sent to the smartphone.

Now a receipt can be uploaded, which is then linked to the transaction.

If a receipt is missing, a reminder is generally sent by e-mail to the employee whose card was used for payment.

These reminders can be configured or disabled.

E-mail information about the missing receipt

Transaction Overview

The transaction with the missing document is displayed immediately and prominently:

Further procedure

After receiving this reminder, you should review the transaction(s) and upload the missing receipts to ensure a smooth process - your team leader, administrators, and accountants will thank you!