How are the service fees billed?

Modified on Wed, 10 Jan at 10:54 AM

Billing takes place monthly (on the last day in the last hours before closing). Prices are set in advance. The process is as follows: 

  1. Our partner "Pliant" creates an invisible Pliant credit card for the fees of each organization upon activation. ("Pliant Platform Fee").
  2. At the end of the month, the fees are calculated based on the defined packages for the organizations.
  3. Our partner transmits the credit card information to "Stripe" (payment gateway). "Stripe" creates invoices and charges the Pliant credit cards created specifically for subscription fees.
  4. The transaction appears as a normal transaction on the transaction page.
  5. The system automatically uploads invoices for these transactions.

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