How is the credit account topped up?

Modified on Fri, 01 Dec 2023 at 12:14 PM

There are two different situations in which you can top up your account by making a deposit:

1. use of the credit-based variant.

2. increasing the availability limit.

Credit-based variant
In order to use your account in the credit-based variant, an account top-up is necessary.

Increasing the availability limit 

If you use an availability limit, your company will be assigned a credit limit based on a risk assessment. As soon as the credit limit is reached, no further spending is possible.

In this case, you can increase the availability limit by making a deposit.

Details of the procedure

The amount must be transferred from a bank account of your company that has the same name as your organization.  Please only send money from bank accounts, not e.g. from PayPal.

If we are unable to correctly allocate the incoming payment, the transfer will be reversed.

Notification of top-up payment 

As soon as the deposit has been credited to your bank account, you will receive a confirmation by e-mail:

Financial overview

The available amount is displayed on the dashboard of the "Admin app".

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