What happens if your employee is stranded in a crisis zone?

Risk Management – Why This Topic Is Underestimated

Business travel is part of everyday operations. Meetings, projects, and schedules run as planned – and that is exactly where a dangerous misconception arises: as long as nothing happens, everything seems to be under control.

The reality is different. Business travelers are exposed to a wide range of risks worldwide – from political unrest and natural disasters to strikes and security-related incidents.

These risks are not the exception. They are an inherent part of international business activities.

The Key Responsibility: Your Duty of Care

As a company, you are responsible for the safety of your employees while they are traveling for business.

This so-called duty of care includes:

• identifying and communicating risks
• implementing appropriate organizational measures
• being able to act effectively in emergency situations

This responsibility cannot be delegated. Ultimately, liability lies with the management.

The Real Problem in Practice

Many companies have well-organized travel processes. Bookings work, procedures are defined.

What is missing is structured risk management.

Typical weaknesses include:

• no visibility into the current location of travelers
• no direct way to reach employees in an emergency
• no clearly defined processes for crisis situations

As a result, in critical moments, it is not the willingness to act that is missing – but the ability to do so.

What Actually Happens in an Emergency

An employee is traveling abroad. The situation on site changes suddenly.

Within minutes, critical questions arise:

• Where exactly is the person?
• Are they affected?
• How can they be reached immediately?
• Who is coordinating the response?

If these questions cannot be answered instantly, there is no functioning risk management in place.

What Effective Risk Management Must Deliver

A professional approach is built on three key elements.

Transparency means knowing at all times where your travelers are and which trips are currently taking place.

Communication ensures that you can reach your employees directly and provide targeted information in emergency situations.

Structure guarantees that clear processes and responsibilities are defined and can be executed immediately when needed.

If one of these elements is missing, the entire system remains incomplete.

The Solution: Structure Instead of Chance

Intertours combines technology with personal support to deliver a complete duty-of-care solution.

The Atriis Mobile App Premium serves as the technological foundation. It consolidates all relevant information and functions directly on your travelers’ smartphones:

• real-time safety alerts
• live tracking
• travel information and itineraries
• mobile booking and communication capabilities

This is complemented by active risk monitoring. Relevant global developments are continuously observed and communicated proactively when necessary.

At the same time, you gain centralized control with full visibility over all business trips and direct communication channels with your employees.

Which Level Fits Your Company

Depending on your needs and maturity level, three solution tiers are available.

The Traveller App provides a free entry point with essential safety features and mobile support for your travelers.

Managed Risk enhances the system with active monitoring by Intertours. In cases of elevated risk, travelers are proactively informed.

The Corporate Risk solution adds a dedicated dashboard with full transparency, as well as direct control and communication at the organizational level.

The Concrete Benefits for Your Company

Structured risk management ensures that you meet your responsibilities while gaining operational security.

You create a legally sound foundation for your duty of care, increase the safety of your employees, and remain fully capable of acting in crisis situations.

In addition, you gain complete transparency over all business travel – anytime and anywhere.

When You Should Take Action

Most companies only address this topic after an incident has already occurred.

That is too late.

If today you cannot say within minutes where your travelers are and how to reach them, you have a risk.

Next Step

We will analyze your current setup together and identify both risks and concrete areas for improvement – along with practical solutions.

Feel free to reach out.