Which travel guidelines can be used?

Modified on Wed, 17 May, 2023 at 8:36 PM

Travel policies consist of two parts:

Rules
Actions

Rules

In the rules you define in which cases an action is required, i.e. you define for each situation whether a rule is activated or not. You can choose from product-related and trip-related rules and combine them with each other.

The parameters with which you can build rules:

fligth	hotel	rental car	trip
booking class ticket class Flight fare Difference to the cheapest price Difference to the highest Joy destination flight time departure time airline Instant purchase initiator Planned date Airline Type CO² emission Net flight time (without layover) refundability number of stops Fare Basis departure	Location cost per night total cost Surname Type Instant purchase Non-cancellable initiator room type limitations minimum price check in date	total cost cost per day Class Location initiator vehicle class Offerer	planning date

Actions

Actions determine what exactly should happen, provided the set parameters are correct. The following values are available to you as options:

Justification for a violation (Request out of policy justification)

For a reason, you can choose between free text or a dropdown with predefined values.

Prevent booking process (Restrict result selection)

The results remain visible (which is very important for the acceptance of travelers), but the booking cannot be continued.

For a better understanding, see the following example:

It is possible to link rules in such a way that a business class flight can be booked if the difference to the cheapest available price is a maximum of +10% and the flight time is more than 5 hours. The campaign stipulates that all flights outside the rules (more than +10% more expensive & less than 5 hours) cannot be booked in the search result at all.

Do a little testing to get a feel for the possibilities.

We would be happy to discuss your implementation ideas with you!