Automatical match failed
Every night the system makes an attempt to match the expense to the transaction when it is sent from the bank. Certain parts must be fulfilled for the automatic matching to work, we list those parts here:
- The expense (receipt image) needs to be saved under unsubmitted outlays
- The expenses must be synced and saved before the transaction is received from the bank
- The receipt image and the transaction need to have the same purchase date
- The amount and VAT on the receipt image and the transaction must match
If the receipt does not fulfilled all this things, then we won't be able to to match the receipt image with the transaction from the bank. You then have to make that connection manually in the system.
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