Who can I contact if I have questions or problems?

If you have any questions or problems, please contact the Intertours Customer Service Team.

Telephone availability

You can reach the team by phone during business hours:

• weekdays between 8:30 a.m. and 5:30 p.m. at the following number: +49 69 - 20747
• outside business hours you can reach the 24/7 emergency service at: +49 69 - 20747

Accessibility via email

If you want to write an email, please use the following address:  [email protected] 

Availability via chat

Feel free to use our chat, which you can start in the Help Center in the lower right area of the website.